“Nancy has great thinking, feeling, and perceptual skills that helped us better understand our organization and led us in a new direction of growth.”
—Linda Henderson, Ph.D., Co-Director, Organizational Behavior and Project Management Programs, College of Professional Studies, University of San Francisco

“At Blue Shield, e-business was essentially an internal start-up that needed to be deeply engaged with all business units, IT, and other support functions. Nancy helped us identify all the key stakeholders and plan our engagement with them. She also did an extremely effective job laying out an organization development plan and identifying critical success factors, and assisted in getting the budget [approvals] to hire the [required] staff. Her thought partnership was a key ingredient in our ultimate success! ”
—Alan S. Gellman, Senior Vice President, Marketing Strategy, Wells Fargo Consumer Credit Group

“Nancy Angelo has the unique interpersonal skills to take on adverse personality clashes [and] provide direct process strategies to ameliorate them to the point where results have been supreme! As an example, she was hired as a consultant for a nonprofit organization in Los Angeles, whose board I chaired. The board was experiencing difficult communication problems and, as a result, was suffering in fundraising, which initiated the elimination of [needed] staff for the organization. As a result of the [engagement], not only were the issues addressed and corrected, but Nancy’s work ultimately was involved in the organization immediately raising well over $2 million.”
—Art Flores, Associate Vice President, Human Resources Programs, California State University Channel Islands

“Nancy Angelo is a gift to any organization seeking someone who can work to increase board effectiveness, coach executive directors, and bring together community organizations and institutions of higher education with funders. Quite simply, Nancy is the most effective development person I have known through 30 years of nonprofit involvement. She is kind, generous, smart, effective, and committed.”
—Eric Rofes, Longtime Community Organizer and Nonprofit Leader, Professor of Education, Humboldt State University

“Dr. Angelo is easily one of the brightest and most engaging people I have worked with. She is insightful, talented, and courageous, and very effective in working with group and team effectiveness.”
—Ronald Sharrin, Ph.D., Director, “The Dynamics of Groups and Organizations” Experiential Learning Conferences, Residency Education, UCLA Medical School, Department of Psychiatry

“Nancy mentored me in change management on a large-scale technology implementation project. She helped me take concepts I had learned in a classroom and apply them to Kaiser physicians’ and staff members’ real-life experience. She believed in my ability and helped me develop into a productive change agent. Nancy’s effective transfer of capacity was instrumental in rolling out a practical change management program that is now considered ‘best practice’ in all of Kaiser Permanente. I would never have been able to accomplish this work without her input, support, patience, and incredible knowledge.”
—Victor Maiki, Change Management Leader, KP Health Connect, Kaiser Permanente, Northern California Region

“My work as a project manager often requires the sound advice of an objective thought partner. Nancy’s ability to grasp concepts, synthesize key issues, and offer clear direction is the best I have experienced . She has a compassionate understanding of the workplace and sees the whole individual within the process. She gets to the heart of an issue through careful and thoughtful questioning. Her deep knowledge of conflict resolution and building sustainable solutions is instrumental in completing projects. I look forward to working with her again.”
—Carolyn Shaw, Manager of Education, Training, and Communication, Clinical Information Systems, UC Davis Health Systems

“I’ve worked with Nancy on several large-scale change initiatives, including an acquisition and an enterprise-wide technology implementation project. Nancy is expert at designing impactful change processes and interventions based on a thorough understanding of the most pressing issues. Her success is due, in part, to her ability to work with leaders to build the commitment of those affected by the change from the start.

“Nancy has been an invaluable thought partner and advisor to me over many years. She never fails to offer an insightful perspective to a challenging situation, and I can count on her to generously share her experience, vast knowledge of resources, and personal support.

“One of Nancy’s considerable strengths is her ability to quickly grasp the key issues of a complex situation and to determine the most effective action required. Nancy works with her clients to get to the heart of the matter and to navigate a path forward. Nancy’s intellect, creativity, collaboration, and insight make her an incredibly gifted consultant.”
—Molly Smith-Olsson, Ph.D., Strategy & Culture Alignment, Kaiser Permanente, Northern California Region

“First I’ll address your invaluable contribution to The Center as an organization. I found your greatest strength to be your ability to see the issues that plagued The Center at the time; frame these issues in such a way that was understandable to all constituencies; and help us learn to collaborate in order to address those issues. Nancy, you have an uncanny way of approaching difficult problems and breaking them down so that they do not seem insurmountable, even if they are formidable.
 

“The ways you helped me in my role then as a board leader and since then in every aspect of my life have been many. There are days now in my professional life where I recall the things you taught me about organizational development—from the smallest things like how to listen to someone, to the bigger issues on how to really collaborate and develop a partnership. You taught me to fundraise as well as the finer points of development. It is, at the end of the day, about developing relationships and being passionate about the cause. I had never had any experience in fundraising before my time on The Center board; none of us, especially me, would have had the perseverance and guts to move ahead with the huge project of purchasing and renovating the 60,000-square-foot building that is still the headquarters for the service programs The Center continues to provide to the community. You instinctively knew the people to contact who could help us map our acquisition of the building through Community Reinvestment grants and individual and foundation donations.”
—Karen Siteman, Vice President and General Counsel, Country Villa Health Centers


“From the bottom of my heart, I thank you for the conflict resolution work that you did with [my colleague] and me last year. It has made a world of difference in the quality of my work day—each and every day. Since our sessions with you, we have been able to successfully share thoughts. The former threats/barriers to a successful working relationship have been removed . Rather than relying on senior leadership to ‘run interference’ on our behalf, we’ve been empowered to deal directly with one another, and it’s working great.


“The lessons coming out of our sessions were well learned. They have enabled me to proactively manage other difficult work partnerships. I’ve also been successful at helping others to manage their challenging relationships.”
—Manager, Kaiser Permanente, Northern California Region

“Nancy Angelo made an enormous difference for my department. She skillfully helped us to see how conflict arose because of our differing work styles and helped to smooth out some real relationship challenges. We functioned much more happily and effectively together after [her work with us].” 
—Manager, Blue Shield of California

“Nancy Angelo is one of the most thorough and insightful OD professionals I have had the chance to work with. Her work in creating a process and driving the project for aligning the top 500 executives at Blue Shield of California was truly remarkable in its effectiveness. Additionally, her work with the Medical Management function of the company drove the adoption of best practices resulting in improved patient care at the most cost-effective levels. Her conceptual brilliance is matched only by her exceptional project management skills. Nancy will be a benefit to any organization that brings her in to conduct an intervention.”
—Ben Willis, Principal, Willis Coaching

“Nancy's ability to listen to her clients, hear their concerns, and respond to their needs, has helped me and my leadership team do important work together.”
—Nancy Calle, Vice President, Human Resources Talent Management, Kaiser Foundation Health Plan/Hospitals, Inc.

"We may have set out to hire a consultant, but we were lucky enough to find a true partner!”
—David Blazevich, Chair, Board of Directors, New Conservatory Theatre Center