If you are interested in learning more about conflict management, change management, and other organization development topics, here are some Web sites, reading materials, and educational tools you might find useful.

 

The Academy of Management
www.aomonline.org
A professional organization dedicated to the advancement of management and administration. Members include academics and managers.
 

 

American Psychological Association (APA)
www.apa.org
The professional association for psychologists.

Association for Dispute Resolution of Northern California
www.adrnc.org
An organization of professional and volunteer mediators and conflict resolution professionals, established in response to the rapidly growing interest in non-adversarial methods of dispute resolution. Offers educational programs and networking opportunities for anyone interested in mediation and other conflict resolution practices. The Northern California chapter of the national  HYPERLINK "http://www.ACRnet.org" Association for Conflict Resolution and an organizational sponsor of the California Dispute Resolution Council.

Chronicle of Philanthropy
www.philanthropy.com
News for nonprofit organizations on grant seeking, foundations, fundraising, managing nonprofit groups, technology, and nonprofit jobs.

The Center on Philanthropy at Indiana University www.philanthropy.iupui.edu
Increases the understanding of philanthropy and improves its practice through programs in research, teaching, public service, and public affairs.

Harvard Business Review
www.harvardbusinessonline.org
Offers articles and books to help executives and managers meet their biggest challenges and avoid the most dangerous pitfalls.

The NonProfit Times
www.nptimes.org
The leading business publication for nonprofit management.

Organization Development Network
www.ODNetwork.org
Believes in a world in which organizations and communities are productive, effective, healthy, and sustainable. Emphasizes social responsibility, social justice, participatory approaches to organizational change, collaboration and partnership with clients, and ongoing personal and professional development.

   

Allison, M., and J. Kaye, Strategic Planning for Nonprofit Organizations
– A Practical Guide and Workbook
. New York: John Wiley & Sons, Inc.

Argyris, C. Overcoming Organizational Defenses: Facilitating Organizational Learning. Boston: Allyn and Bacon.

Bishop, C. H., Jr. Making Change Happen One Person at a Time: Assessing Change Capacity within Your Organization. New York: American Management Association.

Block, P. The Answer to How Is Yes: Acting on What Matters. San Francisco: Berrett Koehler Publishers.

Block, P. Stewardship: Choosing Service over Self-Interest. San Francisco: Berrett-Koehler Publishers.

Bridges, W. Managing Transitions: Making the Most of Change. Reading: Addison-Wesley.

Buckingham, M., and D. O. Clifton. Now, Discover Your Strengths. New York: The Free Press.

Cloke, K, and J. Goldsmith. Resolving Conflicts at Work: A Complete Guide for Everyone on the Job. San Francisco: Jossey-Bass.

Collins, J. Good to Great. New York: Harper Business.

Cooperrider, D. L., P. F. Sorenson, D. Whitney, and T. F. Yaeger, Eds. Appreciative Inquiry: Rethinking Organization toward a Positive Theory of Change. Champaign: Stipes Publishing.

Field, P., and L. L. Susskind. Dealing with an Angry Public: The Mutual Gains Approach to Resolving Conflict. Free Press.

Fisher, R., E. Kopelman, and A. K. Schneider. Beyond Machiavelli:
Tools for Coping with Conflict.
Cambridge: Harvard University Press.

Fisher, R., and W. Ury. Getting to Yes: Negotiating Agreement without Giving In. New York: Penguin Books, USA.

Fulmer, R. M., and J. Conger. Growing Your Company’s Leaders:
How Great Organizations Use Succession Management to Sustain Competitive Advantage.
New York: American Management Association.

Gardner, H. Changing Minds: The Art and Science of Changing Our Own and Other People’s Minds. Boston: Harvard Business School Press.

Goleman, D. Emotional Intelligence: Why It Can Matter More Than IQ. New York: Bantam Books.

Hirschhorn, L. The Workplace Within: Psychodynamics of Organizational Life. Cambridge: The MIT Press.

Kotter, J. P., and D. S. Cohen. The Heart of Change: Real-Life Stories of How People Change Their Organizations. Cambridge: Harvard Business School Press.

Kottler, J. Beyond Blame: A New Way of Resolving Conflicts in Relationships. San Francisco: Jossey-Bass.

Kouzes, J. M., and B. Z. Poszner. Credibility: How Leaders Gain and Lose It, Why People Demand It. San Francisco: Jossey-Bass.

Kouzes, J. M., and B. Z. Poszner. Encouraging the Heart: A Leader’s Guide to Rewarding and Recognizing Others. San Francisco: Jossey-Bass.

Lawler, E. E. From the Ground Up: Six Principles for Building the New Logic Corporation. San Francisco: Jossey-Bass.

Marcus, L. J., B. C. Dorn, P. B. Kritek, V. G. Miller, and J. B. Wyatt. Renegotiating Health Care: Resolving Conflict to Build Collaboration. San Francisco: Jossey-Bass.

Marks, M. L., and P. H. Mirvis. Joining Forces: Making One Plus One Equal Three in Mergers, Acquisitions, and Alliances. San Francisco: Jossey-Bass.

Mirvis, P. H., and M. L. Marks. Managing the Merger: Making It Work. Englewood: Prentice Hall.

Noerr, D. M. Breaking Free: A Prescription for Personal and Organizational Change. San Francisco: Jossey-Bass.

Riley, A. W., and S. J. Zaccaro. Occupational Stress and Organizational Effectiveness. New York: Praeger.

Robinson, A. G., and D. M. Schroeder. Ideas Are Free: How the Idea Revolution Is Liberating People and Transforming Organizations. San Francisco: Berrett-Koehler Publishers.

Robinson, A. G., and S. Stern. Corporate Creativity: How Innovation and Improvement Actually Happen. San Francisco: Berrett-Koehler Publishers.

Schein, E. Organizational Culture and Leadership. San Francisco: Jossey-Bass.

Silversin, J., and M. J. Kornacki. Leading Physicians through Change. Tampa: American College of Physician Executives.

Susskind, L., and J. Cruikshank. Breaking the Impasse: Consensual Approaches to Resolving Public Disputes. Basic Books.

Thompson, C. M. The Congruent Life: Following the Inward Path to Fulfilling Work and Inspired Leadership. San Francisco: Jossey-Bass.

Ury, W. Getting Past No: Negotiating with Difficult People. New York: Bantam Books.

“Nancy never fails to offer an insightful perspective to a challenging situation, and I can count on her to generously share her experience, vast knowledge of resources, and personal support.”
—Molly Smith-Olsson, Ph.D., Strategy & Culture Alignment, Kaiser Permanente, Northern California Region

 
   
   
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